elcome to Sadon Lens! We are dedicated to providing a professional and seamless experience for all our clients. Please review our policies carefully before booking a session.
✔️ All bookings must be made in advance via email.
✔️ A full payment is required to confirm your booking. We will send a secure payment link via Stripe upon request.
✔️ Bookings are confirmed only after payment is received.
✔️ We do not hold or reserve slots without payment.
📩 To book, contact us at: jacob@sadonlens.co.uk
✔️ Cancellations made at least 48 hours before the session are eligible for a 50% refund.
✔️ Cancellations within 48 hours of the booked slot are non-refundable.
✔️ You may reschedule your session once (at no extra cost) if requested at least 48 hours before your appointment.
✔️ No-shows or last-minute cancellations will not be refunded or rescheduled.
✔️ Please arrive on time for your booking. Additional time cannot be added if you arrive late.
✔️ The studio must be left in the same condition as it was before use.
✔️ Any damage to equipment, props, or studio space will be charged to the client.
✔️ Only registered guests (crew, models, or clients) are allowed in the studio. No additional visitors unless approved in advance.
✔️ No smoking, alcohol, or illegal substances are allowed in the studio.
✔️ Payments are non-refundable unless due to a cancellation by us (e.g., technical issues, unexpected closures, etc.).
✔️ Refunds for eligible cancellations will be processed within 5-7 business days.
✔️ If you experience any issues with your session, please contact us immediately, and we will do our best to resolve them.
✔️ Sadon Lens is not responsible for lost, stolen, or damaged personal belongings.
✔️ Clients are responsible for their own safety and the safety of their team during the session.
✔️ By booking a session, you agree to use the space at your own risk.
✔️ We may request to feature behind-the-scenes footage or final shots from your session on our social media or website (with your permission).
✔️ If you prefer your content to remain private, please inform us in advance.
For any questions or concerns, feel free to reach out:
📩 Email: jacob@sadonlens.co.uk
📢 By booking with us, you agree to the above policies.
Thank you for choosing Sadon Lens! We look forward to helping you create amazing content. 🚀📷✨